Are you a nationwide company looking for technical support?
In June of 2007, two of New Idea’s technicians traveled to Fort Lauderdale, Dallas, Houston, Los Angeles, Fremont, Seattle, Minneapolis, Chigago, New Orleans, Baltimore, Orlando, and Cininnati to implement Symantec LiveState and Norton Ghost backup solutions on Windows NT, Windows 2000, and Windows 2003 servers in a high-output warehouse environment. Additionally, they were required to do network troubleshooting and installations of new Cisco equipment. They were required to document and photograph the status of server racks and network cabling. Additionally, they were asked to write site-specific documentation regarding setup and troubleshooting of the software in each warehouse.
And these were only two of our technicians on one job. Also in June of 2007, five other technicians spent nine evenings at a call center in Erie, PA. Their time-sensitive task was to completely remove over 400 old workstations and replace them with new units and ensure they were all functioning correctly on the network and with all peripherals, after production hours, so that any changes were seemless to the call center employees.
In 2008 two of our technicians spent 7 months straight on the road with an RV going from state to state working on 3 different projects that were happening at the same time. This was tiring, but paid off well for everyone. The customer got high quality techs at all their locations, the tech families got to travel along in the RV’s, and we ended the project with new friends and everyone extremely happy with how it all worked out.
In 2015 we sent 3 technicians on a whirlwind trip around the country doing Pin Pad upgrades for national retail chain stores that needed to be PCI compliant by 2016.
Clearly our technicians are not afraid of travel and hard work. From running cable to assembling servers and networks. New Ideas can provide everything your business or chain needs to get the job done right the first time, saving you money in the long run.
And they’re available to you! Our ever growing team of highly qualified professionals can get your job done.
Please contact us today for a consultation, and to schedule our team of technicians to service your systems and network, no matter where in the United States they are!